Replybee.ai

Privacy Policy

By continuing to use our platform, you agree that you have read and agree to this Privacy Policy.

Introduction

Replybee, operated by Sukhdeep Singh and our team ("Company", "us", "we", or "our"), operates https://replybee.ai/ (the "Service").

This Privacy Policy explains how we collect, safeguard, and disclose information that results from your use of the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Together, the Terms and this Privacy Policy form our agreement with you.

Definitions

  • Service means the https://replybee.ai/ website operated by Replybee.
  • Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data is data collected automatically, generated by the use of the Service or from Service infrastructure itself (for example, the duration of a page visit).
  • Cookies are small files stored on your device (computer or mobile device).
  • Data Controller means a natural or legal person who determines the purposes for which and the manner in which any personal data are processed. For this Privacy Policy, we are the Data Controller of your data.
  • Data Processors (or "Service Providers") are any natural or legal persons who process data on behalf of the Data Controller.
  • Data Subject is any living individual who is the subject of Personal Data.
  • User is the individual using our Service and corresponds to the Data Subject.

Information Collection and Use

We collect several different types of information to provide and improve the Service.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information ("Personal Data"), which may include:

  • Email address
  • First name and last name
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications by following the unsubscribe link or by emailing support@replybee.ai.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as beacons, tags, and scripts) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of the Service may not function properly without cookies.

Examples of cookies we use include:

  • Session Cookies (to operate the Service)
  • Preference Cookies (to remember your settings)
  • Security Cookies (for security purposes)
  • Advertising Cookies (to show relevant ads)

Use of Data

Replybee uses collected data to:

  • provide and maintain the Service;
  • notify you about changes to the Service;
  • allow you to participate in interactive features of the Service when you choose to do so;
  • provide customer support;
  • gather analysis or valuable information to improve the Service;
  • monitor the usage of the Service;
  • detect, prevent, and address technical issues;
  • fulfill any other purpose for which you provide the information;
  • enforce our rights arising from contracts entered into between you and us, including for billing and collection;
  • provide you with news, special offers, and general information about other goods and services similar to those you have already purchased or inquired about, unless you opt out;
  • for any other purpose with your consent.

Retention of Data

We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when we are legally obligated to retain it for longer.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, we may transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer will take place unless there are adequate controls in place, including the security of your Personal Data.

Disclosure of Data

We may disclose personal information that we collect or you provide:

  • to comply with a legal obligation or in response to valid requests by public authorities (e.g. a court or government agency);
  • in connection with a merger, acquisition, or asset sale; in such cases, your Personal Data may be transferred;
  • to fulfill the purpose for which you provide it, including the use of your company's logo on our website with your consent;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent in any other cases.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under GDPR

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). To learn more, see https://eur-lex.europa.eu/eli/reg/2016/679/oj.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to know what Personal Data we hold about you or want it removed from our systems, please email support@replybee.ai.

In certain circumstances, you have the right to:

  • access, update, or delete the information we have on you;
  • have your information rectified if it is inaccurate or incomplete;
  • object to our processing of your Personal Data;
  • request that we restrict the processing of your Personal Data;
  • receive a copy of your Personal Data in a structured, machine-readable, and commonly used format;
  • withdraw consent at any time where we rely on your consent to process data.

We may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

California Online Privacy Protection Act (CalOPPA) "Do Not Track"

CalOPPA requires commercial websites and online services to post a privacy policy and to disclose how they respond to "Do Not Track" (DNT) signals.

Users can visit our site anonymously. Our Privacy Policy link includes the word "Privacy" and is easily found on the home page. Users will be notified of any privacy policy changes on this Privacy Policy page and can change their personal information by emailing support@replybee.ai.

We honor Do Not Track signals. When a DNT browser mechanism is in place, we do not track, plant cookies, or use advertising for that browser session. You can enable or disable DNT by visiting the Preferences or Settings page of your browser.

Service Providers

We may employ third-party companies and individuals ("Service Providers") to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics and PostHog.

For more information on Google's privacy practices, visit https://policies.google.com/privacy?hl=en and https://support.google.com/analytics/answer/6004245.

Other Tools

We may also use the following tools and their services:

Visitor Identification and Marketing

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to those email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Behavioral Remarketing

Replybee may use remarketing services to advertise on third-party websites after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

For example, we may use Google Ads (AdWords) and Facebook remarketing services. You can manage your preferences for these services via:

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy policies.

We currently use Lemon Squeezy as our merchant of record. Their privacy policy is available at https://www.lemonsqueezy.com/privacy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service is not intended for use by children under the age of 18 ("Child" or "Children"). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@replybee.ai.